Questions
What people ask before they sign up.
The service
How much does it cost?
$30 per month for weekly out-and-back service for up to three cans. Plus sales tax: the exact tax for your home and the full recurring total are shown before you pay.
I already pay for trash. Is this the same?
No. Your hauler still collects it. We move your cans to the curb and bring them back.
Which cans do you move?
Trash plus any recycling or compost actually scheduled for your home that week, up to three ordinary wheeled carts.
When do you come?
Usually the evening before collection to set out, and after collection to bring cans back. Your updates show when each pass happened.
What if the truck is late?
That can stays at the curb and we come back. We never return a full can just because our window ended.
Your home
Where do my cans need to be?
Somewhere we can reach on a standard path, roughly 70 feet or less to the curb. Farther, steps or a steep path? Tell us at sign-up and we'll review it first.
Do I need to give you a gate or garage code?
Only if a code is the only way to reach your cans. Codes are encrypted, never shown again, and reviewed by an adult in our family before anyone uses them.
Do you take photos?
Yes, of the cans at the curb and once they're back. Photos are private to your account.
Your account
Do I need the app?
No. You sign up on this website and every update comes by email. The app shows your visits and photos in one place. Get the app.
Can I cancel?
Yes. Cancelling stops renewal; service continues through the period you've paid for. While self-service cancelling is being built, reply to any TrashDash email and we'll cancel for you.
How do referrals work?
Share your link or code from the app. If a neighbor joins with it, they get $10 off their first month, and you earn a $10 credit toward a future bill once their first payment goes through. Full terms.
Under a minute, nothing charged