How it works
Your hauler collects the trash. We handle the cans.
Two passes a week, timed around your collection day. You don't need to be home, and you don't need to do anything on trash day.
Each week
Only cans due that week go out. If recycling is every other week, it goes out on its week.
- TrashDash
Cans to the curb
The evening before collection, we roll each can that's due that week from where it lives to its spot at the curb.
Evening before pickup
- Your hauler
Collection
Your hauler empties them on its usual schedule. You keep your hauler; we don't replace it.
Your normal pickup day
- TrashDash
Cans back home
After collection, we bring each emptied can back to its spot. A late truck means we wait and come back; we never return a full can.
After pickup
Getting started
Tell us once. We follow it every week.
Check your address
We confirm the home, your collection schedule, and that your street is on our routes. Nothing is charged to check.
See your price and first service date
The full recurring total and your first service date are on screen before you pay.
Show us where your cans live
Where they're kept, the spot at the curb, and anything about the path. Gate or garage codes are optional and reviewed by an adult in our family first.
When you need to act
Almost never. When you do, we'll say exactly what and why.
Most weeks there is nothing for you to do. We'll email you if something gets in the way:
- We couldn't reach your cans. A locked gate or a blocked path. We tell you what happened and what would fix it.
- A truck ran late. That can stays at the curb and we come back. You'll get the "back" update when it's actually back.
- Your instructions changed. A new spot for the cans? Reply to any TrashDash email and we'll update them.
After each pass you get an email, usually with a photo. "Your cans are at the curb" means they are at the curb, not that the truck has come.
Under a minute, nothing charged